China's hotels embrace high-tech (Expat Blog)
As of September 2025, hotels in China are increasingly embracing high-tech innovations, transforming the guest experience and setting new standards in the hospitality industry. Based on recent trends and developments, this shift is driven by a mix of technological advancements, evolving consumer preferences, and a competitive market eager to stand out. One major trend is the integration of artificial intelligence (AI) and smart room technology. Major chains like InterContinental Hotels Group (IHG) have expanded their AI-powered Smart Rooms, initially launched in 2018 with Baidu in Beijing and Guangzhou. These rooms now feature voice-controlled systems for lighting, temperature, and entertainment, with plans to roll out hundreds more across China by year-end. An expat in Shanghai recently posted on X about staying in a room where a robot delivered toiletries, calling it “futuristic and fun.” This reflects a broader push toward automation, with hotels like Smart LYZ in Chengdu off...